All systems operational1300 000 000
WHO WE ARE

A small team that treats your stack like our own.

Founded in Melbourne in 2015, SyberInfo grew out of a simple frustration: IT support that only shows up when something's already broken. We flipped the model.

We built SyberInfo around proactive monitoring, plain-English advice, and engineers who actually pick up the phone. No jargon walls, no finger-pointing — just calm, reliable IT that stays out of your way.

Today we look after the infrastructure for clinics, agencies, and fast-moving startups across Australia — quietly, and without drama. Our data stays in Australia, and our helpdesk is staffed by real people in Melbourne, Australia.

99.98%
Monitored uptime across managed clients
<8 min
Average response to critical alerts
120+
Endpoints under active management
11 yrs
Keeping Australian teams online

What we stand for

Proactive

We catch issues before they become outages.

Plain-spoken

No jargon walls — just clear advice.

Security-first

Defence baked into everything we build.

Local

Melbourne-based engineers, real people.

The story so far

2015

Founded in Melbourne to fix reactive, break-fix IT support.

2019

Launched our 24/7 monitoring and security operations desk.

2022

Aligned every client to the ACSC Essential Eight framework.

2026

120+ endpoints under active management across Australia.

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